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Freemium terms & conditions

These Freemium Terms & Conditions ("Freemium Terms") govern access to and use of the free version of OneMore Secure's software-as-a-service solution for supply chain security (the "Service").

These Freemium Terms apply when an entity or individual is invited to use, or otherwise granted access to, the Freemium version of the Service. By creating an account, accessing the Service, or using the Service, the user agreeing to these Freemium Terms represents and warrants that they have authority to bind the relevant entity (the "Customer").

Paid plan terms & conditions apply when the Customer purchases, renews, upgrades to, or otherwise uses a paid plan, whether through an order form, online purchase process, agreements, or other ordering document accepted by the parties ("Order Form").

OneMore Secure AB, registration number 559389-1764, VAT number SE559389176401, is headquartered in Stockholm, Sweden ("OneMore Secure", "OMS", "we", "us", or "our").Contact: info@onemoresecure.com

Last updated: 19 March 2026

Version: 2.1

1. Definitions

In these Freemium Terms:

  • "Customer" means the entity, or where applicable the individual, using the Service.

  • "Authorised User" means an employee, contractor, or other individual authorised by the Customer to access the Service on the Customer's behalf.

  • "Client Data" means data, content, configurations, supplier information, responses, files, and other materials submitted to or stored in the Service by or for the Customer.

  • "Freemium" means the free version of the Service provided by OMS from time to time.

  • "Documentation" means usage instructions, help materials, product descriptions, and other documentation provided by OMS for the Service.

  • "DPA" means OMS's data processing agreement, if and to the extent applicable.

  • "Aggregated Anonymous Data" means data derived from use of the Service that has been aggregated and irreversibly anonymised so that it does not identify the Customer, any Authorised User, or any individual.

If there is any conflict between these Freemium Terms and a signed written agreement explicitly governing Freemium access, the signed agreement shall prevail to the extent of the conflict.

2. The freemium service

OMS grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable right during the term to access and use Freemium for the Customer's internal business purposes in accordance with these Freemium Terms and the Documentation.

Freemium is provided free of charge unless and until the Customer upgrades to a paid plan or purchases paid services under a separate written or click-accepted agreement.

Features, user limits, data limits, and other functional restrictions applicable to Freemium may be described in the product, Documentation, or onboarding materials and may be updated by OMS from time to time.

OMS may modify, restrict, or discontinue Freemium features where reasonably necessary to improve the Service, maintain security, comply with legal or regulatory requirements, or adapt to technological changes. OMS will use reasonable efforts to provide advance notice of significant changes where possible.

3. Support, onboarding, and availability

Freemium does not include any service level agreement, uptime guarantee, implementation services, managed services, or dedicated customer success resources unless expressly agreed in writing.

OMS may, at its discretion, provide self-service materials, limited onboarding guidance, or best-efforts support for Freemium. Such support is provided without guaranteed response or resolution times.

OMS aims to keep the Service available and secure. The Customer acknowledges that availability may be affected by maintenance, updates, internet connectivity, third-party dependencies, and circumstances beyond OMS's reasonable control.

4. Account responsibility and acceptable use

The Customer is responsible for:

  • designating and managing its Authorised Users and their access rights;

  • keeping usernames, passwords, and other access credentials confidential;

  • ensuring that all use of the Service under the Customer's accounts complies with applicable law and these Freemium Terms; and

  • the actions and omissions of its Authorised Users as if they were the Customer's own.

The Customer shall ensure its Authorised Users are adequately informed and trained to use the Service responsibly.

The Customer must not, and must not allow any third party to:

  • interfere with or disrupt the Service or related systems;

  • attempt unauthorised access to the Service or non-public areas of the Service;

  • reverse engineer, decompile, disassemble, copy, or create derivative works of the Service except where such restriction is prohibited by law;

  • use the Service to transmit unlawful, infringing, defamatory, malicious, or deceptive material;

  • use the Service in violation of export controls, sanctions, anti-bribery laws, or other legal requirements; or

  • use the Service to develop, benchmark, or train a competing product except as permitted by mandatory law.

OMS may suspend access under Clause 10 if it reasonably believes the Customer or an Authorised User has breached this Clause 4 or created a security, legal, or operational risk.

5. Client data, security and privacy

5.1 Client data and analytics.

Between the parties, the Customer retains all rights to Client Data.

The Customer grants OMS a non-exclusive right to host, process, transmit, copy, back up, analyse and otherwise use Client Data to operate the Freemium Service and generate insights, scores, dashboards, and reports available to the Customer through the Service, to comply with applicable law, and to enforce these Freemium Terms.

OMS may also use aggregated, statistical, and irreversibly anonymised data derived from Client Data, including combined with data from other customers and suppliers, for benchmarking, pooled intelligence, analytics, security insights, reporting, research, and improving the Service, provided such data does not identify the Customer, its suppliers, or any individual, and cannot reasonably be used to do so.

OMS will not sell Client Data in identifiable form, use Client Data for third-party advertising, or disclose Client Data in identifiable form to other customers or third parties except as needed to provide the Service, as instructed by the Customer, or as required by law.

OneMore Secure will not identify the Customer, their suppliers, or Customer-specific risk profile in any cross-customer benchmark, pooled intelligence output, or industry report unless expressly agreed in writing.

5.2 Security

OMS shall maintain appropriate technical and organisational measures designed to protect Client Data against unauthorised access, loss, destruction, alteration, or disclosure, considering the nature of the Service and the risks involved. All data is encrypted in transit and at rest. Here is our security measures.

5.3 Privacy

OMS processes personal data limited to "business card information" such as name and business email address. We protect this personal data in accordance with GDPR requirements.

To the extent we process personal data on your behalf, we do so under our Data Processing Agreement (DPA) and Privacy Notice. The DPA is incorporated by reference if applicable.

6. Intellectual property

OMS and its licensors retain all rights, title, and interest in and to the Service, Documentation, underlying software, designs, workflows, know-how, and all related intellectual property rights.

Except for the limited access right expressly granted in these Freemium Terms, no rights are granted to the Customer by implication, estoppel, or otherwise.

If the Customer provides feedback, suggestions, or ideas relating to the Service, OMS may use them without restriction and without any obligation to the Customer, provided OMS does not publicly identify the Customer as the source without consent.

7. Confidentiality

Each party receiving Confidential Information from the other must protect it using at least reasonable skill and care, no less than the degree of care it uses to protect its own confidential information of a similar nature.

The receiving party may use the other party's Confidential Information only as necessary to exercise its rights or perform its obligations under these Freemium Terms.

Confidential Information does not include information that the receiving party can show: (a) is or becomes public through no breach of these Freemium Terms; (b) was lawfully known to the receiving party without restriction before disclosure; (c) is lawfully received from a third party without restriction; or (d) is independently developed without use of the disclosing party's Confidential Information.

A party may disclose Confidential Information where required by law, regulation, court order, or competent authority, provided that, where legally permitted, it gives prior notice to the other party.

8. Warranties and disclaimers

Freemium is provided on an "as is" and "as available" basis to the fullest extent permitted by applicable law.

OMS does not guarantee that Freemium will be uninterrupted, error-free, or suitable for every use case, or that all vulnerabilities, errors, or defects will be fixed.

Except as expressly stated in these Freemium Terms, OMS disclaims all warranties, conditions, and representations, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

The Customer is responsible for assessing whether Freemium is appropriate for its intended use and for decisions made based on outputs, reports, recommendations, or other information generated through the Service.

9. Liability

To the fullest extent permitted by applicable law, neither party is liable to the other for any indirect, incidental, special, punitive, or consequential damages, or for loss of profits, revenue, goodwill, business opportunity, expected savings, or data, arising out of or in connection with these Freemium Terms.

To the fullest extent permitted by applicable law, OMS's total liability arising out of or in connection with these Freemium Terms or the Service shall not exceed SEK 50,000.

The exclusions and limitations in this Clause 9 do not apply to liability that cannot be limited under applicable law or to liability arising from wilful misconduct or gross negligence.

10. Suspension, termination, and deletion

OMS may suspend the Customer's or any Authorised User's access to Freemium immediately if OMS reasonably believes that: (a) there is a security threat, abuse, or unlawful use; (b) suspension is necessary to protect the Service, OMS, other customers, or third parties; or (c) suspension is required by law or by a competent authority.

The Customer may stop using Freemium at any time by ceasing use of the Service and requesting account closure where applicable.

OMS may terminate Freemium access at any time on reasonable notice. OMS may also terminate immediately for material breach if the breach cannot be remedied or, if it can be remedied, remains unresolved ten (10) days after notice.

Upon termination or expiry of Freemium, the Customer's right to use the Service ends. OMS will delete or irreversibly anonymise Client Data within sixty (60) days after termination, unless retention is required by law or the data remains temporarily in routine backup systems according to OMS's standard backup and retention practices.

Clauses intended to survive termination, including Clauses 5 to 10 and 12 to 13, shall survive termination.

11. Publicity

OMS shall not use the Customer's name, logo, or trademarks in marketing, publicity, case studies, or customer lists related to Freemium without prior written consent from the Customer.

12. General

Neither party may assign these Freemium Terms without the other party's prior written consent, except that OMS may assign these Freemium Terms to an affiliate or in connection with a merger, acquisition, corporate reorganisation, or sale of substantially all of its relevant business or assets.

Neither party is liable for delay or failure to perform caused by circumstances beyond its reasonable control, provided the affected party uses reasonable efforts to mitigate the effects.

Any notices under these Freemium Terms shall be given by email or other written means reasonably designated by the receiving party and shall be considered received when sent, unless the sender receives a delivery failure notification.

If any provision of these Freemium Terms is held unenforceable, the remaining provisions shall remain in full force and effect.

These Freemium Terms, together with any applicable DPA, constitute the entire agreement between the parties regarding Freemium and supersede prior discussions on the same subject matter.

13. Governing law and disputes

These Freemium Terms are governed by Swedish law, without regard to its conflict of laws principles.

Any dispute arising out of or in connection with these Freemium Terms shall be finally settled by the Swedish general courts, with Stockholm District Court as the court of first instance.